Affirm8 Terms and conditions
1. Parties
This Acceleration Agreement (“Agreement”) is entered into between:
Affirm8 Consultancy Ltd (or trading name Affirm8 Consultancy), a quality management consultancy specialising in efficiency-led quality management system improvement (“Affirm8”, “we”, “us”, “our”)
and
The Client, being the individual or legal entity purchasing services from Affirm8 (“Client”, “you”, “your”).
2. Purpose of the Agreement
The purpose of this Agreement is to define the terms under which Affirm8 will provide professional consultancy services to analyse, advise on, and support improvements to the Client’s quality management system (“QMS”), with a focus on efficiency, effectiveness, and regulatory readiness.
3. Scope of Services
3.1 Affirm8 shall provide consultancy services as agreed in writing with the Client, which may include but are not limited to: - Diagnostic assessment of the Client’s quality management system - Identification of inefficiencies, risks, and improvement opportunities - Recommendations for process optimisation and simplification - Support with implementation, coaching, or change management
3.2 The specific scope, deliverables, timeline, and fees shall be defined in a written proposal, statement of work, or order confirmation (“Service Specification”).
4. Affirm8 Acceleration Guarantee
4.1 Affirm8 guarantees that, following completion of its initial analysis phase, it will identify and communicate clear, actionable opportunities to accelerate improvements to the Client’s quality management system.
4.2 If Affirm8 is unable to identify such opportunities, Affirm8 agrees to continue working with the Client at no additional charge until such opportunities are identified.
4.3 This guarantee: - Relates solely to the identification of improvement opportunities - Does not guarantee specific commercial, financial, regulatory, or audit outcomes - Is contingent on the Client providing reasonable access to relevant personnel, systems, data, and documentation
4.4 The guarantee does not apply where: - The Client restricts access to required information or stakeholders - The Client materially changes scope or objectives during delivery - External factors beyond Affirm8’s control materially impact delivery
5. Client Responsibilities
The Client agrees to: - Provide timely access to information, systems, and personnel as reasonably required - Ensure information provided is accurate and complete - Engage in good faith with recommendations and analysis - Nominate a primary point of contact with appropriate authority
6. Fees and Payment
6.1 Fees shall be as set out in the Service Specification.
6.2 Unless otherwise agreed in writing: - Invoices are payable before work commences OR if payment terms are agreed in writing. Fees are inclusive of VAT or applicable sales taxes
6.3 Affirm8 reserves the right to suspend services for late payment.
7. Intellectual Property
7.1 Pre-existing intellectual property remains the property of the originating party.
7.2 Upon full payment, the Client is granted a non-exclusive, non-transferable licence to use deliverables created by Affirm8 for internal business purposes only.
7.3 Affirm8 retains the right to reuse anonymised methods, frameworks, and know-how.
8. Confidentiality
Each party agrees to keep confidential all non-public, commercially sensitive, or proprietary information disclosed during the course of this Agreement, except where disclosure is required by law.
9. Data Protection
9.1 Each party shall comply with applicable data protection legislation, including UK GDPR.
9.2 Affirm8’s Privacy Policy, available on its website, forms part of this Agreement.
10. Limitation of Liability
10.1 Nothing in this Agreement limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
10.2 Subject to clause 10.1, Affirm8’s total aggregate liability shall be limited to the total fees paid by the Client under the relevant Service Specification.
10.3 Affirm8 shall not be liable for indirect or consequential loss, including loss of profit, business, or reputation.
11. Termination
11.1 Either party may terminate this Agreement with thirty (30) days’ written notice.
11.2 Either party may terminate immediately for material breach which is not remedied within fourteen (14) days of notice.
11.3 Fees accrued up to termination remain payable.
12. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.