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Craig Jacobs

Quality Culture Podcast

How the 4Ps are used to measure a good quality culture


Human error briefing video 

How to design processes to reduce mistakes

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Training vs competence video

Why training is not equal to competence and what to do instead

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Importance of quality culture

Joining Victoria from Making pharma on the taking pharma podcast


Beyond Firefighting: The Mindset Shift That Creates Momentum

For quality and operations leaders

 Many quality systems become bloated over time.

More procedures.
More forms.
More approvals.
More complexity.

And yet...

The same problems keep coming back. 

 We'll talk about:

• why some QMS become bureaucratic and ineffective
• how to create responsibility instead of dependency
• why people matter more than procedures
• how great teams solve problems permanently instead of repeatedly 

 

Some of our happy clients